ISP Platform

PyroRadius: Replacing Five ISP Tools With One Operations Platform

Heptagram AI · 7/26/2026 · 2 min read
PyroRadius: Replacing Five ISP Tools With One Operations Platform

A typical ISP runs FreeRADIUS for authentication, one product for billing, another for ticketing, a third for network monitoring, and a fourth for traffic graphing. None of them share a subscriber record. Provisioning a new customer means touching four separate systems, and answering a question as simple as "why is this customer offline and unbilled" means opening all four just to piece the answer together.

PyroRadius was built to replace that entire stack with one platform.

The problem it solves

FTTH ISPs, WISPs, GPON operators, and telecom operators all hit the same wall as they grow: every additional standalone OSS/BSS tool is another integration to maintain and another place the subscriber record can fall out of sync with reality.

How PyroRadius works

PyroRadius unifies AAA and RADIUS, subscriber management, billing, CRM, ticketing, network monitoring, traffic graphing, and device management behind one dashboard — including Huawei OLT and MikroTik monitoring, customer and dealer portals, and a full REST API for anything that needs to integrate further.

Before and after PyroRadius

Without PyroRadiusWith PyroRadius
RADIUS, billing, CRM, ticketing, and monitoring run as separate toolsAll operations run behind one dashboard
Provisioning a customer means touching four systemsProvisioning happens once, in one system
Diagnosing an issue means cross-referencing multiple toolsEvery system shares the same subscriber record
Integration work between tools is ongoing overheadOne platform replaces the integration burden entirely

What's included

  • Subscriber management
  • AAA & RADIUS
  • Billing & finance
  • CRM & customer management
  • Ticketing system
  • Network monitoring (NMS)
  • Traffic analytics & graphing
  • Device management
  • Huawei OLT & MikroTik monitoring
  • Customer & dealer portals
  • Reports & analytics
  • REST API

Who it's built for

PyroRadius is built for operators from 500 to 500,000+ subscribers — FTTH, WISP, and GPON operators running three or more separate OSS/BSS tools today, particularly those on Huawei OLT or MikroTik equipment. It also fits enterprise internet providers, campus networks, and managed service providers running their own subscriber infrastructure.

The outcome

One platform replaces five licences and the integration work between them, and support resolves issues faster because every system — RADIUS, billing, CRM, ticketing, monitoring — shares the same subscriber record instead of four disconnected ones.

If your operations team is still cross-referencing four systems to answer one subscriber question, book a discovery call to see what consolidating onto PyroRadius would look like. Pricing details are on the pricing page.

Want a system like this built for you?

Book a discovery call and we'll scope what it takes to automate your workflow.

Book a discovery call